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Email (37)
PMS (86)
Draft emails in the Mail page are not showing the email body, just the signature
If you save an email as a draft and then view it from the Draft section of the Mail page, the email looks empty except for the signature. When viewing the email draft from the Booking, the full email shows correctly.
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A lot of emails sent through Event Temple are not being received.
A lot of our clients are saying they do not recieve emails when we send them out of one of our accounts. This is despite us only ever sending to 10 people at a time and asking them to check their junk folder!
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Emails going to spam
When I send emails via event temple it is going to Spam... How do we fix this?
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2
Names not showing correctly on sent emails
When sending emails from ET, the names do not display correctly
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1
Merge Field Dates are outputting in German(?) in email Templates
Email Templates that are sending automatically via Workflows are showing all date merge fields in German in the sent email. System settings are English (US)
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1
unable to connect and use email address across different Chains; when others are doing so succesfully
We have several different chains in ET. And often have Users who are part of all three chains. One of Users Carla is unable to sync her email succesfully across all three chains; when others have had no issue doing the same thing
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4
Emails inconsistently not loading body of text
When trying to send an email, sporadically the body of the text will not load and you are unable to add text. Tabbing out of the subject causes it to load.
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1
Email Replies not Synced in Event Temple
Email replies are not being synced back to Event Temple.
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2
Linking issues for multiple Users with the same email address
When more than one user integrates to the same email address, there are issues causing emails to be linked to the wrong accounts
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13
Images Causing Event Temple Email Notifications to Crash the Outlook Classic Desktop App for Windows
Certain email notifications from ET crash the Classic Outlook Desktop App when opening them. Specifically Task and Signature emails. Emails in regards to an Intake Form enquiry do not seem to have any issues. The images seem to be causing this crash.
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